Since the start of the pandemic, the ecommerce market has experienced unprecedented growth. The so-called “pandemic effect” generated large spikes in online shoppers, drove many new consumers to the industry, and accelerated the arrival of ecommerce business formats like online grocery shopping and last-mile deliveries.

The industry as a whole looks quite different than it did prior to 2020, and emerging trends suggest ecommerce will continue to evolve at a rapid pace in the future.